Essential Loyalty & Rewards (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, including the Essential Loyalty & Rewards app, website, and any other services we offer. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Introduction
Essential Loyalty & Rewards provides a loyalty platform designed to help merchants engage with their customers through reward points, loyalty programs, and promotions. By using Essential Loyalty & Rewards’s services, you consent to the data practices described in this policy.
2. Information We Collect
We collect personal information when you use our app, website, and services, including but not limited to:
- Personal Data: When you create an account, we collect data such as your name, email address, and payment information.
- Usage Data: We collect information on how you interact with our services, including app usage, device information, and location data.
- Cookies: We use cookies to track user activity and improve your experience with our website and app.
3. How We Use Your Information
The data we collect is used for the following purposes:
- To provide and maintain our services, including customer support.
- To personalize and improve your experience with our app and website.
- To analyze how our services are used and track issues or errors for troubleshooting.
- To communicate with you regarding updates, promotions, or service changes.
4. Data Sharing
We may share your information with third parties in the following cases:
- With service providers who help us operate our app and website.
- If required by law or legal process, to comply with applicable regulations or legal requests.
- If we merge, acquire, or are acquired by another company, your information may be transferred as part of that transaction.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Your Rights
You have the right to access, update, or delete your personal information. You may also have the right to object to or restrict certain data processing activities. To exercise these rights, please contact us at support@essential-apps.com.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at support@essential-apps.com.