Rivo is a loyalty and referral app positioned at DTC brands that want an actively developed platform. The founder-led team ships weekly updates and leans into Shopify’s latest APIs, with a focus on retention metrics rather than feature breadth alone. It integrates with Klaviyo, Gorgias, Attentive, and Postscript, making it a reasonable fit for stores already running SMS marketing. A developer toolkit is available on the top plan for full customization and checkout extensions.
Rivo’s pricing structure is straightforward at the lower tiers, but key features are gated later than some alternatives. Referrals and VIP tiers both require the Scale plan ($49/month), and the app only supports English, which rules it out for international stores or merchants selling in multiple languages.
Strengths:
- Active weekly development with Shopify-native tech focus
- Shopify POS included on the Essential plan ($15/month)
- Integrates with SMS platforms: Attentive and Postscript
- Store credit as a reward type
- Rivo Developer Toolkit for custom integrations (Plus plan)
- Checkout extensions on Plus plan
- Custom CSS and fonts for on-brand loyalty design (Scale plan)
- 24/7 human support on paid plans
Worth knowing:
Rivo only supports English: there is no multi-language display, which is a hard limitation for international merchants. Referrals and VIP tiers are both locked to the Scale plan at $49/month. The Free plan allows only 200 monthly orders and does not include referrals, VIP, or integrations. The Plus plan at $499/month caps at 2,500 orders before custom pricing kicks in, which is restrictive for higher-volume stores. A handful of reviews cite bugs and support inconsistencies.
Price
Free plan covers up to 200 monthly orders. Essential is $15/month (up to 500 orders). Scale is $49/month with pay-as-you-go pricing that scales with order volume. Plus is $499/month (up to 2,500 orders, custom pricing above that). 14-day free trial on all paid plans.
Shopify rating
4.8 out of 5 (1,389 reviews), Built for Shopify
