Parcelis is a Shopify shipping protection solution that helps merchants cover lost, damaged, or stolen orders directly at checkout. Instead of handling delivery issues manually, merchants can offer customers an optional protection add-on, while Parcelis manages claims end-to-end. With automatic policy creation, flexible pricing, and real-time tracking, Parcelis reduces support workload, prevents chargebacks, and turns post-purchase risk into a controlled, revenue-generating experience.
Key Features of Parcelis:
- Offer shipping protection at checkout for lost, damaged, or stolen orders
- Automatically create protection policies with no manual setup required
- Handle all claims through Parcelis — no merchant involvement needed
- Reduce refunds, chargebacks, and delivery-related support tickets
- Set custom protection rates and earn additional revenue from protected orders
- Track performance, earnings, and protected orders in a Shopify dashboard
- Add protection offers to cart or checkout with a simple, native widget
