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The Klaviyo loyalty integration that's free on every plan.

Points, VIP tiers and referrals live on each customer's Klaviyo profile, six properties and eight events deep, so the emails you already send can use them.

A tier-unlocked email announcing a new VIP tier, its 1.4x points multiplier and the perks it includes.

Klaviyo loyalty data

Your Klaviyo segments know who's loyal.

Connect once and every customer's loyalty life sits on their Klaviyo profile, kept current by the app. The segments you already build get sharper: your best customers, everyone within reach of a reward, every Gold member, everyone with a birthday this month.

  • Points balance

    What they can spend right now.

  • Lifetime points

    Everything they have ever earned, the number their tier stands on.

  • VIP tier

    Which level they hold, updated the moment it changes.

  • Birthday

    For the yearly campaign.

  • Referral link

    Their personal share link, ready to drop into any email.

  • Loyalty status

    Whether they're in the program.

Loyalty moments

Email the moment loyalty happens.

Eight loyalty moments reach Klaviyo the instant they happen, so the right email can go out while it still matters: the welcome when someone joins, the nudge while a reward sits unspent, the congratulations the second someone reaches Gold.

  • They joined the program

  • They earned points

  • They spent points

  • They redeemed a reward

  • They earned a referral reward

  • They reached a new VIP tier

  • Their points expired

  • Their loyalty profile changed

What it unlocks

The emails only a Klaviyo loyalty integration can send.

  • Win-back

    Everyone sitting on an unspent balance gets a nudge with the real value shown.

  • Tier celebration

    A congratulations the moment someone reaches Gold, with their new perks.

  • Early access

    A launch email that only your top tier receives.

Referrals

The Klaviyo referral program you don't have to build.

Every customer's personal referral link lives on their profile, so any email you send can carry it: post-purchase, win-back, your newsletter. When a friend's order is paid, the reward event tells Klaviyo, so a thank-you can go out while the referral is still fresh.

  • The mechanics live in Essential

    Two-sided rewards, five reward types, fraud protection built in. Klaviyo is how you put the link in front of people.

    How referrals work
  • On every plan, including free

    Elsewhere the Klaviyo integration is itself a paid feature: one competitor gates it at $15 a month, with further integrations at $79. Vendor pricing, verified August 2026.

FAQ

Questions merchants actually ask

Anything else? The support team answers every message, on every plan, including free.

Get support

A loyalty program that runs on your store and feeds Klaviyo: points, tiers and referrals live in the loyalty app, and Klaviyo gets every balance, tier and event so your flows can use them. Klaviyo doesn't ship a loyalty engine of its own; you pair it with a loyalty app like Essential.
No. Klaviyo, like every Essential integration, works on every plan including the free one.
Yes. Each customer's tier is a profile property, so you can write to one tier on its own, and the tier-reached event means Klaviyo knows the moment someone levels up.
Yes. The link is a profile property, so any email or flow can carry each customer's own link.
The built-in emails cover reward earned, reward expiring and birthday. Klaviyo is for everything else: win-backs to unspent balances, tier celebrations, campaigns aimed at one tier only.
Yes, they're separate: four of the six send by default, and each can be switched off if a Klaviyo flow takes over that moment.
Essential Loyalty Program & Rewards app icon on a glossy black tile

Bring loyalty into your Klaviyo.

Install free and connect in a couple of clicks. Your Klaviyo knows your loyal customers the same day.