Shopify POS loyalty program on one balance.
Essential Loyalty runs the same program online and at the counter. A customer earns points in your shop and spends them on your website, because there is only one balance.
- ★ 5.0 430+ reviews
- From $10 a month
One balance, online and in store
Most stores end up treating the same person as two customers: a website that remembers what they bought, and a till that does not.
Here, a sale at the counter earns the same points as a sale online, and those points can be spent in either place. Nothing to sync, and no second program to look after.
How POS loyalty works, in three steps
The loyalty tile sits inside the Shopify POS app, so there is no second device and no separate login for staff. POS loyalty needs the Starter plan, at $10 a month.
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01
Staff find the customer
By name, phone or email, mid-checkout, without leaving the POS cart.
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02
A reward goes on the cart
The same rewards as online, added in one tap before the sale is rung up.
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03
The sale earns points
The sale adds points to the same balance the customer uses on your website.
What your staff can do at the register
Everything a cashier needs is on the loyalty tile. None of it needs a manager or the Shopify admin.
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Look up any member
By name, phone or email, mid-checkout, with no separate app to open.
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Redeem rewards
Straight onto the POS cart, in one tap. The same rewards as online.
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Adjust points
Add points or fix a balance. The reason is saved, so there is always a record of why.
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See the earn preview
After the sale, exactly how many points it just added.
In-store loyalty from $10 a month.
Other loyalty apps put in-store loyalty behind their most expensive plan. One of them charges $129 a month for it. Essential includes it from the $10 Starter plan.
$10
Starter plan, POS included
The rest of the loyalty program
The register is one place the loyalty program shows up. These three decide what a customer earns and spends there.
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Points and rewards
14 ways to earn, and the rewards staff can add to the POS cart.
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VIP tiers
In-store spend counts toward a tier, and the multiplier applies at the register too.
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Loyalty for small business
What the program looks like for a shop that sells online and over a counter.
What merchants say about Essential Loyalty
5.0 average from 430+ reviews on the Shopify App Store
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I just spent 2 hours on another affiliate type app because we wanted customer referral codes. Then I found that this app already had it and so I clicked through to figure it out. It took me LESS THAN 10 MINUTES TO SET IT UP.
Damsel in this Dress Corsets -
The app itself is powerful and easy to work with, while the support team goes above and beyond to ensure everything runs smoothly. Highly recommended for any Shopify store looking to build a reliable and effective loyalty program.
GetMorePower.bg -
I've had a great experience using the Essential Loyalty app on my Shopify store. Highly recommended for any Shopify store owner looking to improve customer loyalty and increase repeat purchases.
FIXCOMART
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App is great! pricing is spot on. This team moves the needle. They really care about us store owners and are constantly evolving their families of apps in our favor.
That Detail Shop -
We had been using SMILE for 5+ years and then tried Essential Loyalty! Way cheaper! Better functionality! Easy to migrate across. Matas on the support team was great and super fast response. Would highly recommend Essential Loyalty!
SMOKO E Cigarettes -
Easy setup with a clean, intuitive interface. The free plan includes the referral program with up to 250 orders/month, which is generous for new stores. Customizable rewards, branded popups, and multiple sharing options (email, Facebook, X, WhatsApp) make it simple to launch.
DiabFix
Shopify POS loyalty questions
Anything else? The support team answers every message, on every plan, including free.
- One loyalty program that runs on your online store and at your physical register on the same customer balance. Points earned in store can be spent online and the other way round, so there is no second program to reconcile.
- They open the loyalty tile inside Shopify POS, find the customer by name, phone or email, and tap the reward. It goes onto the POS cart before the sale is rung up, with no code and no manager override.
- The Starter plan or above, at $10 a month. Points, VIP tiers and referrals are on every plan including Free; POS is one of the few features that needs a paid plan.
- Yes, as long as POS is included in your shop's earning sources. It is by default, so a till receipt adds to the balance without staff doing anything.
- Yes. Any adjustment, up or down, is logged with a reason, so there is always a record of what changed and why.
- They need to exist as a Shopify customer on the sale. Staff attach the customer to the cart the way they already do for receipts, and the loyalty tile finds them from there.
- Not yet. Store-credit and free-shipping rewards are hidden from the POS redemption list today. Other reward types redeem normally in-store.
- Yes. In-store spend counts toward a tier and the tier multiplier applies to points earned at the register, because both sides read the same balance.
- Point-of-sale loyalty works with Shopify POS. Check that your current POS version supports reward redemption at checkout if you are on an older release.
Run loyalty at the register.
Install the app, connect Shopify POS, and your staff can look up members and apply rewards the same day. POS loyalty is on the $10 Starter plan. See pricing